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1. The opening of the letter should be treated with the same reverence as a headline. You have to grab the
reader’s attention quickly and make them want to keep on reading. It may be the outside of the direct mail
envelope that starts the process. If it’s good enough, the person tears open the envelope and begins
reading. Then the headline/first paragraph of the letter must create the same effect- to keep the person
reading.
2. There must be reasons to keep reading, usually in the form of some benefits. Because theperson opened the envelope, there is a free offer. Then, when reading the first paragraph, more benefits
jump out; the value of the service or product, perhaps. Put in a good benefit with each paragraph and keep
the paragraphs short!
3. Don‘t offer benefits that aren‘t believable. Don‘t make promises you can‘t keep. The idea is not to
make people skeptical, but to make them see the tangible benefits that you offer are valid. To this end, be
specific. General terms usually provoke disbelief, while actual specifics are shown to have more
honest-sounding appeal.
4. Understand the product or service yourself. Would you buy it? If so, why? If you understand why you‘d
buy it, you can set about convincing people using those same thoughts.
5. Use third party affirmations, if available. If it‘s only your copy, it won‘t leave as good an impression as
the insertion of a few outside quotes from others, testifying to the effectiveness of the product or service.
6. Simplicity sells! Short sentences. Short paragraphs. Easy words. You‘re not out to win the Pulitzer
Prize. You only want individuals to respond to your letter. They will if they understand the benefits of
doing so. Keep it simple!
7. Be explicit with your instructions. The letter must not only detail the great benefits, but tell the person
exactly what they must do to obtain them. Be specific and make it easy to respond - including a
postage-paid card or a toll-free number are usually great methods.
8. Freebies earn responses. Giving something away usually helps the response dramatically.
9. Convince the reader that the product or service being advertised is backed up by a strong company that
guarantees the results and benefits detailed in the letter. Readers must be convinced of the authenticity and
the ability to back up the strong comments within the letter.
Letters can be two to four pages in length or even longer and you can probably charge $50-100 per page to
write the copy. This is a small investment for a business in exchange for the sales growth direct mail can
achieve. |